Feedback mechanism is essential to know whether the college is delivering good performance and imparting quality education. Government Polytechnic Jajpur has implemented a well designed feedback mechanism whereby we collect the feedbacks from students, parents, faculties, industries and alumni. This helps our college to improve the performance and strengthen the quality of education. The college provides the necessary arrangements for feedback responses from all the stakeholders.
It is aimed to provide the faculty members with valuable inputs from the students on all teaching constructs that are highly related to student learning and satisfaction level in the teaching learning as well as in evaluation process. The feedbacks from all the stakeholders give ample information on effective utilization of existing facilities, resources and up gradation of infrastructure if any needed. The mechanism enables the college administration to streamline processes and to initiate timely corrective actions if required.
The feedback is collected from the following stake holders:
Feedback from Students: The student feedback is very important to strengthen the quality of teaching learning process. Students’ Feedback is a web-based survey done to measure overall student satisfaction with the quality of education, quality of campus facilities, availability of resources, student-faculty interaction, infrastructure, personality development and ethical standard. It also assesses students’ overall level of satisfaction with their experiences at our college.
Feedback from Parents: Parents form an important part of stakeholders. ‘PTM’ (Parents Teacher Meeting) is organized at least once in every semester to discuss the issues related to various aspects. The feedback data collected from the parents are analyzed and the necessary rectifications are done.
Feedback from Alumni: The institution believes that the contribution of alumni is essential particularly in the development of the academic related activities. Our college maintains a strong and healthy association with the alumnus. Alumni Feedback is collected during the Alumni meetings and during their visit to institution.
Feedback from faculties: Feedback is collected from the faculties of our institution once in every semester. Faculty Feedback is aimed to measure the level of faculty satisfaction with working conditions, professional development, trainings and type of responsibility undertaken by them. The summary of the feedback from the faculty is received through online web-based survey. The data collected is thoroughly analyzed and the necessary steps are taken.
Feedback from the non-teaching staff members and support staff is done to measure the level of job satisfaction with different aspects of their job at our college. The respondents are asked to give comments on a few selected questions. These suggestions have been analyzed and the necessary steps are taken.
Feedback from Industries: The feedback is sought about the course, performance of the institution, adequacy of necessary skills to meet the job requirements, ability to find immediate practical solutions for field problems, etc;
Each stake holder has a separate feedback mechanism. Each group can log in the link and submit their feedback.
Feedback collection: It mainly involves a structured method of collection of feedbacks. It is conducted through a well designed Google form questionnaire employing rating scales which facilitate objective Analysis. Open ended questions are also used in some of the methods for qualitative feedback. The feedback is collected regularly in online mode from students by respective branch coordinator. The students can give their feedback through the link provided in college website. The feedbacks from parents are collected during Parent Teacher Meetings by respective departments either through online or via prescribed parents feedback form. The feedbacks from faculties are collected through online mode once in a semester and the feedbacks from industries are collected during the visits of industry persons to our college.
Feedback Analysis and Reporting: The Internal committee analyses the results of student feedback monthly. The feedback analysis report (FAR) is prepared by the committee and submitted to the Principal. Feedbacks from other stakeholders collected in due time, analyzed and reported to Principal for corrective actions.
Action Taken: The Principal and HODs decide the plan of action to improve the gaps. The action ranges from counseling and mentoring of students by teaching staffs to corrective actions and improvements if any needed.
The points in FAR related to improvement are discussed in respective forum. For example, academic related issues are discussed and resolved in Academic Review Meeting, Placement related issues are discussed and resolved in Placement Meeting, Policy related issues are discussed and resolved in General Body Meeting.
Information: Final corrective actions taken on the basis of feedback analysis report (FAR) or on any grievances are informed to stakeholders by notices/SMS/ what sap/letters/over phone. The fruitfulness of corrective actions taken reflects in next cycle of feedback system.
|
Steps |
Response |
Time period |
|
1 |
Feedback from stakeholder |
0 day |
|
2 |
Response by committee, Preparation of FAR |
3-4 days |
|
3 |
Analysis and actions taken |
4-5 days |
|
4 |
Information to stakeholders |
5-6 days |